-Marc Verschueren
Online Marketing & Sales Director at Happy Socks (facebook.com)
According to research from insidesales.com, 35-50% of sales go to the vendor who responds first. How many times has a paying customer had to wait too long for answers because you or your team didn't get back to them fast enough?
At 60% open rates and 4-8x higher engagement compared to email, this is a growing trend you can implement quickly with a positive return on investment (ROI).
Around the world, businesses are finding customers on the platforms where they are spending their time. Text is the preferred method for hundreds of millions of people each day and messenger is a growing in popularity and social media.
If you answered NO to any of these questions, you need to at least think about your strategy to figure out how to say yes!