Thousands of messages between humans and businesses happen every single day.
As a society we are becoming more and more comfortable using text based messages and interactions to accomplish all sorts of tasks from checking the weather to complicated bank transfers and order fulfillment. Trends suggest that chat-based marketing will be as common in the next 10 years as having a website and email address.
It's an assistant that is designed to help your client or audience get what they are looking for instantly.
You can use a single chatbot to take care of all types of tasks such as lead generation, customer support, order fulfillment, increased engagement and brand awareness and much more.
You can have the bot learn as you go and automate processes to help you get more clients or stay in contact with existing ones. One you build up a subscriber base, you can also send broadcasts that send direct messages to your customers giving them relevant actionable buying opportunities. You dont' have to be an expert in all the possible ways a chatbot can help your organization to start taking advantage of this new technology.
And they are spending time and money with businesses that have can reply and offer products through the app.
There are a number of reasons why your company should consider implementing this exciting phenomenon. The biggest reason is that if you aren't already using a chat or text based platform to talk to your customers you are already behind.
We partner with the best in the new world of conversational commerce to bring you unexpectedly high value thanks to the new tools that are giving businesses an unfair advantage.